Shipping
Shipping & Delivery
Each piece is made slowly and with care—often just for you.
Most garments are made to order, with lead times outlined on individual product pages. Please check these before purchase. If you're working to a deadline (a wedding, a trip, or just needing something for your own timeline), we encourage you to email charly@uri.studio and we’ll do our best to accommodate you.
Shipping Times
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UK orders: Usually arrive within 1–3 working days after dispatch.
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International orders: Can take between 5–14 working days, depending on customs and your location.
Please note that dispatch happens after the production period.
Customs & Import Duties
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EU customers: Since Brexit, VAT and duties are not included in your order total. Your local courier may ask for payment before delivery. We know this isn’t ideal and are always happy to talk it through.
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US customers: Orders over a certain threshold may incur import duties. These are beyond our control and vary state to state.
Unfortunately, we cannot cover or predict these charges—but we’re happy to help you understand what to expect.
If you have any questions before you order, feel free to reach out directly: charly@uri.studio
Packaging
Orders are sent in recycled, recyclable or reused packaging—kept simple and plastic-free where possible.
Returns & Exchanges
As most items are made to order in very limited quantities, we do not accept returns unless the piece is faulty. If there’s a problem with your order, or you’d like to talk about sizing or tailoring, we’re always here: charly@uri.studio